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Privacy Policy


What does Grasshopper Bank, N.A. do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment history and transaction history
  • Overdraft history and account transactions
  • Location Data
  • Contacts
  • Camera

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Grasshopper Bank, N.A. chooses to share; and whether you can limit this sharing.


Reasons We Can Share Your Personal Information

Reason

Does Grasshopper Bank, N.A. share?

Can you limit this sharing?

For our everyday business purposessuch as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—to offer our products and services to you

No

We don’t share

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes—information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes—information about your creditworthiness

No

We don’t share

For affiliates to market to you—information about your creditworthiness or about your transactions and experiences with us

For nonaffiliates to market to you

No

Yes

We don’t share

Yes


To limit sharing

Email us at [email protected] or call us at 1-855-999-BANK (2265).

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Who we are

Who is providing this notice?

Grasshopper Bank, N.A. is a client-first, full service digital bank, exclusively providing depository and certain lending offerings to the AAA members and insureds in the Auto Club Group’s territory.


What we do

How does Grasshopper Bank, N.A. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is inappropriate.

How does Grasshopper Bank, N.A. collect my personal information?

We collect your personal information, for example, when you

  • Open an account or pay your bills
  • Apply for a loan or make deposits or withdrawals from your account
  • Provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.


Other important information

We do not share your information within or outside our family of companies if the state law that applies to you does not allow it.


Questions?

Email us at s[email protected] or call us at 1-855-999-BANK (2265).

 

 

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